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YOUR FAQS

International shipping?

We ship worldwide. Shipping costs apply at checkout and import duties may be applied once the order reaches your country.

How long will my order take to arrive?

The time frame stated in your cart is the amount of time we require to make the order in our studio. Please note that this time frame excludes weekends and bank holidays. All estimated shipping times are estimated once the order has been dispatched.

Need your order sooner? Please email us to see if we can accommodate.

UK

48hr tracked: 2-3 working days

24hr tracked: 1-2 working days

ROI / Europe / USA / Australia

Standard: Up to 10 working days

Express: Up to 5 working days

All other countries

Standard: Up to 14 working days

Can you customise items / do you take custom orders?

Absolutely! Please email us (info@luanathelabel.com) or send a DM on instagram with information of what you would like customising. From this, we can let you know if it is possible and/or pricing.