We offer a 14-day return period, meaning all eligible items must be sent back within 14 days of receiving your order. If more than 14 days have passed, we won’t be able to accept your return, and the item will be sent back to you. All sale items are final and cannot be returned. Full-price items purchased with a discount of more than 20% are eligible for exchange or store credit only.

You can go through to our returns portal here to submit a return request. In your return parcel, please add in a note with your name, order number, and the reason for the return. Without this information, we may be unable to identify your order, which can cause delays in processing.

Until your return reaches us, it remains your responsibility. Please pack items securely to prevent damage during transit. We strongly recommend using a tracked or signed-for service, as we are not liable for any parcels lost on their way back to us. Keep hold of your proof of postage until your refund has been issued.

If an item is returned to us by mistake, we are not responsible for it. While we will do our best to locate it, this is not always possible. If we can retrieve it and you wish to have it sent back, you may need to cover the delivery cost.

As a small business, we are currently unable to offer free returns, so return shipping costs are the customer’s responsibility. Additionally, original shipping fees are non-refundable.

We accept returns on unworn, unwashed, unmarked, unaltered, and undamaged items from UK and US customers only.

Please take care when trying on your items. Returns will not be accepted if they show signs of damage or wear, including (but not limited to) makeup stains, washed fabric, deodorant, perfume, pet hair, spills, discolouration, removed or tampered tags, and general wear and tear. If swimwear is returned marked or dirty, it will be immediately rejected and sent back to you - please keep underwear on when trying on swimwear.

We reserve the right to refuse returns if items are not in a resaleable condition, appear damaged, or show signs of tampering.

PLEASE NOTE: any customised items (including all customisations on preorder items) are non-returnable. This includes all chaps sets where these are made to your inseam measurements.